The inbox.
hello@toledotechnologies.com — the principal's inbox. No alias forwarding, no shared box.
BEGIN — CONTACT
Three ways in.
A discovery intake, a 20-minute call, or a plain email — every path lands in the principal's inbox.
Read by the person who would design and build the system, never a shared box. Replies within one business day. Pick whichever door matches how much you've already thought through.
REPLY 1 BUSINESS DAYREAD BY THE PRINCIPALPHONE BY REQUEST
02 — THE PATHS
Pick the right door.
If you know what you want, go straight to the discovery intake. If you'd rather talk first, request a call. If you just want to introduce yourself, a sentence by email is enough.
PATH 01 — DISCOVERY
I know what I want.
The intake form takes five minutes. The output is a written scope and a fixed-band quote within 1–2 weeks.
PATH 02 — INTRO CALL
I want to talk first.
Email two windows that work and we'll send a video link. Twenty minutes to find out whether your problem is Toledo-shaped.
PATH 03 — EMAIL
One line is plenty.
Write it the way you'd write to a person — that's who reads it. Reply within one business day.
03 — THE FORM
Short message, no commitments.
Reaches the principal — the same person who reads hello@toledotechnologies.com, with the same one-business-day reply. Only email is required; the other three fields are optional context.
04 — THE DETAILS
Where, and when.
One inbox, one location, one reply window — engraved here so you can hold us to them.
The shop.
Connecticut. Available to teams across the United States, remote-first — with weekly video demos and a live staging URL defined in the signed build scope.
The hours.
Business days, 9am–6pm ET. Replies within one business day. Urgent? Mark the subject "URGENT — <topic>".